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Printer friendly versionFrequently Asked Questions
Q. Why is Mark Silverthorn helping consumers after working for collection agencies for 12 years?
Q. Does Mark Silverthorn have any creditors or collection agencies as clients?
Q. How can Mark Silverthorn help stop collection calls?
Q. To whom may a debt collector disclose the existence of a consumer’s account?
Q. When is a debt collector permitted to speak to someone other than my spouse or me?
Q. When can a debt collector leave a phone message requesting a return call?
Q. What can I do if I want to fight back and make things unpleasant for a debt collector?
Q. What is the distinction between secured and unsecured debt?
Q. For which type of debt can Mark Silverthorn provide the most assistance?
Q. What is a judgment and what is its importance?
Q. Why might my financial situation not be as bad as it appears?
Q.How can Mark Silverthorn help stop collection calls?
A.Debt collectors do not have an unrestricted right to telephone you at home or at work. Federal law places a number of restrictions on a debt collector’s right to call you. In addition, you or your lawyer can take a number of steps to stop debt collectors from calling you.
Where permitted by state law, Mark Silverthorn can provide you with practical non-legal advice about dealing with unwanted collection calls:
- by taking advantage of technology and features offered by your telephone company to avoid these calls
- by acting as your attorney-in-fact or your agent in connection with a particular debt.
Where Mark Silverthorn is providing practical non-legal advice to persons living outside New York state, no attorney-client relationship exists, but any information you provide will be treated as confidential in accordance with the the firm’s Privacy Policy.
If you are a New York state resident, Mark Silverthorn can assist you in stopping unwanted collection calls:
- by using various provisions in the federal Fair Debt Collection Practices Act (FDCPA) to stop debt collectors contacting you by telephone;
- by advising you how to frustrate a collector who gets you or a family member on the phone;
- by making life unpleasant for a debt collector if the calls do not stop.
You may want to call Mark Silverthorn and speak with him about how to stop collectors from calling or how to handle collection calls.
This is not legal advice; your rights and obligations are determined by your own individual circumstances.